Reminder and updated PA! US DoT Ruling: “Enhancing Airline Passenger Protections’’ Baggage Disclosure


07.02.2012

Overview PA 1388 - version 03

Issue History: Version 01 – Issued 20-Jan-12; Version 02 – Issued 23-Jan-12
Reason For Issuing version 03: Third notification – updates to information included in printed documents:
Beginning on 9th February, the hyperlink that was added to the passenger itinerary/invoice documents effective 24th January will be enhanced. The new hyperlink will take the customer directly to the validating carrier’s baggage information webpage. Documents include the Apollo DYO, Galileo ETKT Receipt, and Worldspan LLI.

Effective 24th January 2012, the US Department of Transport (DoT) has mandated for trips wholly within the United States, or to/from the United States, that free baggage allowance and baggage charges data must be displayed at fare quote (specific itinerary pricing) and added to e-ticket confirmations.

From 24th January 2012, Travelport will be providing the following enhancements:

  1. Travelport ViewTrip™ (all versions) will provide a link to the baggage details for the operating carrier of each segment in an itinerary
  2. Travelport corporate products Traversa and Trip Manager will have a link to the baggage details for the operating carrier for each segment placed on their consumer confirmation pages
  3. Travelport will provide an advisory on the passenger itinerary/invoice, issued at ticketing time, that includes a baggage information hyperlink to direct the customer to an indexed alphabetical list of carrier baggage detail hyperlinks. These documents include:
    • Worldspan LLI
    • Apollo DYO
    • Galileo ETKT Host Receipt
    Beginning February 9, the advisory baggage information hyperlink on the itinerary/invoice will now direct the customer to the validating carriers’ baggage information webpage. If the carriers’ hyperlink does not take the customer to its webpage, the indexed alphabetical mytripandmore.com/baggage.aspx page will display.
    The existing mytripandmore.com/baggage.aspx page with the indexed alphabetical list of airline
    URL’s will stay in place for customers who wish to download for their own purposes.
  4. Baggage Allowance data contained within pricing/fare quote displays in Galileo, Worldspan and Apollo will enhance processing to return the first marketing carrier data for trips wholly within the US or US Territories and the most significant marketing carrier for trips to/from the US or US Territories. That carrier’s baggage rules will then apply to the journey.
    Please note that Fare Quote Best Buy and Low Fare Finder (FQBB//$BB/4PLF) products are not subject to change as a result of these enhancements.
Click here for more details and examples.