Virgin Australia (VA) Migration


During the migration Tickets, exchanges and refunds will not be able to be issued with the Virgin Australia (VA) plate.

All interactive products with DJ and VA will be turned off at 18:00 hrs GMT.

The below response will be received for all link requests during the outage

- For Galileo, response “ LINK NOT AVAILABLE FOR VA
- For Worldspan, response “AP*PARTICIPANT NOT ACTIVE”

Any booking made on VA during the outage will be on pending need (NN) basis and will be processed after the migration.

DJ flights will be suppressed from availability.

This merge also brings the following changes;

Ticketless process for Virgin Australia (DJ) will be retired after migration.

The Virgin Australia DJ code will no longer exist after this migration and will be changed to the VA code.

All PNRs that contain Virgin Australia (DJ) segments will be changed to VA segments. The DJ segment will be changed as “Unable, Flight not operate” (UN) and the PNR will have a new VA segment with status code “schedule change confirmed ” (TK).

All Virgin Australia (DJ) flight schedules and availability displays will be changed to VA.

All Virgin Australia (DJ) fares in fare display, fare quotes and shopping functionalities will be changed to VA.