Galileo - CANCELLED: System Maintenance Notice: Cars & Hotels


Travelport will be scheduling a planned maintenance activity on a portion of the MVS (Multiple Virtual Systems) complex called (Sub Area 15-SA15) which is where Roommaster and Carmaster systems reside.

When: Sunday May 22 (0300GMT – 0359GMT)

On Sunday, May 22, 2011 the MVS sub area will be unavailable for a period of 60 mins beginning at 0300GMT while TTO performs maintenance and a cycle of the system.

Impact during the activity

Users will be unable make any car or hotel bookings as the RoomMaster/CarMaster applications will be unavailable. This will impact users accessing these applications through the host systems or any web application. 

As with all changes, the Travelport (TSD) Technical Services Desk and Global Service Operations will be monitoring these changes to ensure adherence to the change window and verify stability. If you have any problems selling cars and hotels after the change completes, please escalate immediately via your normal escalation procedures.

We apologize for any inconvenience these activities may cause.