Galileo & Worldspan - UPDATED: Electronic Miscellaneous Document


10.05.2012

Overview PA 1183 - version 03

Issue History: Version 01 – Issued 23-May-11; Version 02 – Issued 09-Sep-11
Reason For Issuing version 03: Update Error Table C (Page 88) to include the following item: New error response when SSR ASVC Status code is other than ‘KD’ or ‘HI’.

What is EMD?

Electronic Miscellaneous Document or EMD is the fulfillment method for all Optional and Additional Services and fees. It replaces miscellaneous documents (such as Miscellaneous Charges Order (MCO), Multi Purpose Document (MPD), Excess Baggage Ticket and Tour Order), which are used in the industry today. It is an electronic document, similar to an electronic ticket, and its adoption will remove the need for paper documents completely. IATA have set a goal for the removal of all existing miscellaneous documents by the end of 2013, just as they did for tickets in 2009.

Associated or Standalone

Airlines have increasingly begun to charge for services and fees such as bags and seats through their direct channels. EMD will allow these services to be sold by travel agents through the GDS, and enable interline settlement between airlines. The EMD is an industry standard document described in IATA resolution 725. For flight related services (such as bags, seats, meals, etc.), an associated EMD, or EMDA will be issued. This will be linked to the specific ET flight coupon in the airlines ET database. For nonflight related services such as lounge access or a reservations change fee collected at reissuance, a
standalone EMD, or EMD-S will be issued.

Customer Benefit

Subscriber

  • The Electronic Miscellaneous Document (EMD) will provide an automated fulfillment process for Optional Services
  • Capability to issue and track EMDs via their own systems providing increased productivity, market intelligence, and more efficient corporate billing and control
  • EMD is an electronic document which will be the same as an Electronic Ticket
  • EMD will be included in all TINS and DDL reports
  • New sections will be added to MIR / TAIR for integration with mid / back office systems
  • All new entries for EMD issuance, void, exchange and refund will be the same across all 3 Travelport systems.
Airline
  • Increased revenue by selling more services through more channels
  • Electronic Miscellaneous Documents will be stored in the airlines’ EMD database
  • Reduced risk of fraud
  • Lower costs due to simplified revenue accounting and back office processing. Airlines will be able to track and attribute revenues faster and more accurately.
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